Privacy Statement

The information on this page covers how Auckland PHO Limited, ("Auckland PHO", "us", "we" or "our") treats personal information that it collects and receives on the website www.aucklandpho.co.nz. This page tells you what information we collect, how and why we use and share information, and how you can contact us with questions or concerns.

This website does not collect personal health information unless explicitly provided by the user through a contact form or registration process. Any personal information you provide through this website will be stored and may be used by us. We may use your personal information to keep you posted on content you have viewed or ask your feedback. We treat any personal information as strictly confidential and will not disclose it to any other party, except under the following circumstances:

in anonymised form for statistical purposes
when it is required by law
to protect the rights of Auckland PHO Limited
when permission has been granted to do so.

What information do we collect?

As part of using this website the following kinds of information may be collected.

Cookies – Cookies are small files a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). Cookies allow the site’s or service provider’s systems to recognise your browser and capture and remember certain information. A cookie does not contain any personally identifiable information. You may delete existing cookies from your browser and/or use your browser options to choose not to receive cookies in the future. We may use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We mostly use cookies to help us compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future.

Tracking technologies and third-party cookies - The use of cookies by our service providers is not covered by our privacy statement. We use Wix Analytics, a third party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third party. We encourage you to review Wix Analytics Privacy Policy.

Log and session information - When you use www.aucklandpho.co.nz, we may record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends.

If you provide information to us via a form through our website, we collect, use and store that information in accordance with our Website Terms of Use.

Collection of information is authorised under the Health Information Privacy Code 2020 and Privacy Act 2020 and related health legislation like the Health Act 1956.

Sensitive information handling

We do not request or collect sensitive personal information (e.g. medical diagnoses, ethnicity, etc.) through this website. Any such information submitted voluntarily will be managed in accordance with our obligations under the Health Information Privacy Code 2020.

Third parties

We do not authorise third parties to collect health information through this website. We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:

conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law
protect our rights or property or those of our related companies
act to protect the interests of our, or our related companies, customers or personnel.

Partners and linked websites

This information only relates to the www.aucklandpho.co.nz website. You are encouraged to review the privacy statements of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information. You should be aware that we are not responsible for the privacy statements or other content on websites linked to or from the www.aucklandpho.co.nz website. However, if you find privacy or content problems with websites linked to or from the www.aucklandpho.co.nz website we would appreciate being notified so that we can take the appropriate action.

Changes to this privacy policy

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on the www.aucklandpho.co.nz website. Wherever possible we will notify you of any changes to this policy, but in the event we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.

Right of access to your information

You have the right under the Privacy Act 2020 to request access to, and correction of, any personal information we hold about you. Please contact us to do so.

Breach Notification
In the unlikely event of a privacy breach involving your information, Auckland PHO will comply with the notification requirements of the Privacy Act 2020.

Auckland PHO welcomes your comments regarding this Statement of Privacy. If you believe that Auckland PHO has not adhered to this Statement, please contact Auckland PHO at info@aucklandpho.co.nz We will use commercially reasonable efforts to promptly determine and remedy the problem.