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About Us

Data from Auckland PHO Annual Report 2023


Auckland PHO is a Primary Health Organisation (PHO) operating within Auckland City and is one of five PHOs who are part of the Te Whatu Ora Te Toka Tumai Region.

Auckland PHO funds and co-ordinates services, provides resources and expertise for practices and delivers some specialised primary healthcare services. First level primary healthcare is provided by 23 General Practices with 106 GPs, 9 Nurse Practitioners and 65 Practice Nurses who service 69,592 enrolled patients (data from Auckland PHO Annual Report 2023) throughout central Auckland in Auckland City, Avondale, Mt Roskill, Mt Albert, Meadowbank, Grey Lynn, Great Barrier Island, and Waiheke Island. We also have an Integrated Primary Mental Health and Addiction Service team, consisting of 6 Heath Improvement Practitioners and 9 Health Coaches.

While many of our services are directed towards individuals and illness, we are also focused on issues that impact on the wellness of specific groups and communities within our enrolled population, of whom 8% are Māori, 7% Pacific and 25% are “High Needs” – quintile 5, Māori and Pacific.

The PHO has responsibility for ensuring that current challenges in community healthcare are being met. These challenges include child and adolescent health, immunisation, mental health and long term conditions such as diabetes and cardiovascular/heart disease.

What is a Primary Health Organisation (PHO)?

PHOs are the local structures for delivering and co-coordinating primary health care services. PHOs bring together GPs, nurses and other health professionals (such as Māori health workers, health promotion workers, dieticians, pharmacists, physiotherapists, psychologists and midwives) in the community to serve the needs of their enrolled populations. Most GPs belong to a PHO.

PHOs vary widely in size and structure and are not-for-profit. The first PHOs were established in July 2002 and there are now 81 PHOs around the country. Te Whatu Ora worked with local communities and provider organisations to establish PHOs in their regions.

PHOs get a set amount of funding from the government to subsidise a range of health services. The funding is based on the numbers and characteristics (e.g., age, sex and ethnicity) of people enrolled with them. That funding pays for:

  • Providing care and treatment when people are ill

  • Helping people stay healthy

  • Reaching out to those groups in their community who have poor health or who are missing out on primary health care.

All PHOs receive additional funding for Health Promotion, and are able to access Services to Improve Access funding to provide new services or improved access to reduce health inequalities among high-need groups that are known to have the worst health status. Very Low Cost Access payment for PHOs and practices that charge very low fees to patients was introduced on 1 October 2006. The very low cost access payment was introduced as a way to support, encourage, and reward PHOs and their practices that, in order to deliver on very low cost access to primary health care and reduce health inequalities, have forgone revenue from patient fees.

For more information, read our FAQ or contact us via contact form below

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