Monday Pānui 29 July 2024

In today’s Pānui

• Fee Increases for non-VLCA practices

• CPR Dates

• Patient Experience Survey (PES)

• End of an era for Dr Roger Leitch and Gertrud Leitch

Fee Increases for non-VLCA practices

Last week, practices who are not VLCA funded were sent a spreadsheet by Ashley Hulme, containing increased funding recommendations and any residual amounts not used in previous years. 

There is also an opportunity to increase the adult copay to $65.00 without the need to be referred to Te Whatu Ora Fees Review, despite being over the allowable percentage.

Please respond back to Ashley with confirmation (or not) as soon as possible.  For queries on this, ask Ashley ashley@aucklandpho.co.nz 

CPR Dates

Auckland PHO are delighted to once again provide CPR training sessions on the following dates at no cost to practice staff :

Tuesday 15 October 6.00 - 8.00pm	Level 3 - CPR Skills	For Receptionists, Practice Administrators/Managers, Health Coaches, HIPs
Wednesday 16 October 6.00 - 8.30pm	Level 4 - Immediate Responder	Nurses, Vaccinators
Thursday 17 October 6.00 - 9.00pm	Level 5 - Advanced Responder	GPs, Nurse Practitioners
*Finishing times are approximated

All sessions are held at the Auckland PHO office.

Get in fast, places are limited To book a place on the course, please contact emma@aucklandpho.co.nz 

Patient Experience Survey (PES)

Patient Experience Survey (PES)The next Patient Experience Survey will be launched on Wednesday 14th August.The survey sample weeks begin today (Monday 29 July) and runs until Sunday 11 August 2024. Patients who visit your practice in this time frame may be selected to take part in the survey. Therefore, it is important to communicate the possibility of being selected to complete the survey to your patients. Below are several resources to help with this communication:

• Videos to play in clinic waiting rooms - available for download from the Commission's website. 

• Information for reception staff - FAQ about the survey for practices, for them to refer to when answering questions from patients. 

• Patient flyers and reception posters - available for download from the Commission's website.

This is also a good time for reception staff to double check contact details for patients and update where necessary.If you have any questions about the survey or how to access the portal, please contact Komal – komal@aucklandpho.co.nz

End of an era for Dr Roger Leitch and Gertrud Leitch

Dr Roger Leitch was in the first cohort at the Auckland Medical School class to graduate with a medical degree and he was one of the first GPs to join Auckland PHO. Roger has special interest in spinal health and along with his wife Gertrud (whom he met in Germany) have operated from their small niche practice - Raphael Medical Therapy Centre in Mt Eden. As part of his retirement plan, Roger has moved his small patient base to One Health in Remuera and plans to work there on a part-time basis. On behalf of the Auckland PHO Board, past and present staff, we wish you both well and wish you the best in your (semi) retirement.

Barbara Stevens | Tumu Whakarae/CEO